Retail

To create a truly excellent customer experience, we take a holistic approach across all our service offerings. We focus on placemaking, social engagement and people-centred design. Our team has worked on some of the most significant town centre developments and have an inherent knowledge of the operational and business requirements to trade uninterrupted while a development project is being undertaken.

We are passionate about being involved from the earliest stages of a project and assessing the site services infrastructure, a critical factor to ensure infrastructure is scalable for future changes and adaptable as the building’s use evolves.

Our team helps our clients deliver their vision by designing ambient, comfortable, and interactive environments for their customers – from thermal comfort modelling, sound acoustics, ambient specialist lighting and clever technology to ease wayfinding.

With more available floor space, pallet capacity, cheaper rents and ease of car parking, large format retail is here to stay. With increasing population growth and housing demands and the cost of living on an uphill trajectory, large format retail brands provide cost-effective products and brands to consumers.

With large format retail developments, we take a holistic approach to services, sustainability, and site infrastructure and identify common utility issues that arise from available network power supplies, the capacity of existing water and sewer connections, and the availability of gas supplies. With high population and long spaces, good Performance Based fire safety design is crucial. Our team takes a people centred approach analysing people’s behaviour to deliver the safest outcome for the project.

With longer operational hours than most building types, our team will embed sustainability and energy efficiency solutions in the project’s early design stages to allow for cost-effective life cycle and operational efficiencies through utilising the latest technology, equipment, and control systems.

To deliver the best project outcome, our team works closely with the supermarket operators around their brief requirements to adopt the services requirement into their buildings across multi-site locations.